NHTSA Complaint #11299393 — 2015 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11299393
Vehicle	2015 FORD ESCAPE
Component	STEERING
Date of Incident	January 14, 2020
Date Filed	January 14, 2020
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

RANDOMLY LOOSE POWER STEERING WHILE DRIVING OR MAKING A QUICK, OR SHARP, LEFT TURN, LIKE TURNING INTO MY DRIVEWAY AT LOW SPEED. THIS HAS HAPPENED UP TO 3 TIMES IN A WEEK. DOES NOT REGISTER AS A FAULT ON THE CAR COMPUTER CHIP. I TOOK IT TO A DEALER AND THEY COULD NOT FIND A PROBLEM, THEN IT TEMPORARILY FAILED THE NEXT DAY WHILE DRIVING ON THE HIGHWAY, THEN RESET ABOUT 10 MINUTES LATER AFTER PULLING OVER AND SHUTTING OFF THE CAR, WAIT, THEN RESTART.

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