NHTSA Complaint #11299286 — 2012 FORD FOCUS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, AN ABNORMAL GRINDING SOUND EMITTED FROM THE VEHICLE. ADDITIONALLY, WHILE DRIVING AT 65 MPH, THE NOISE RETURNED AND A TRANSMISSION OVERHEATING, PLEASE PULL OVER WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND ANOTHER WARNING LIGHT STATED WAIT 5 MINUTES TO ALLOW THE VEHICLE TO COOL, THE CONTACT WAS ABLE TO RESUME DRIVING AFTER 5 MINUTES. THE VEHICLE WAS TAKEN TO ANDERSON FORD OF ST. JOSEPH 2207 N BELT HWY, ST JOSEPH, MO 64506 BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS 132,000.