NHTSA Complaint #11299244 — 2016 FORD EXPLORER

I HAVE A 2016 FORD EXPLORER THAT WAS PURCHASED BRAND NEW 3.5 YEARS AGO. IT HAS 55K MILES ON IT, WHICH ISN'T WHAT I CONSIDER MANY MILES, AND IS DRIVEN BY MY WIFE 90% OF THE TIME TO AND FROM WORK AND WE USE IT FOR LONGER DRIVERS WITH OUR 4 YEAR OLD DAUGHTER. I JUST RECEIVED WORD, AFTER I TOOK THE VEHICLE IN FOR A GRINDING NOISE IN THE STEERING COLUMN, THAT THE STEERING RACK AND GEAR HAS FAILED. I HAVE SEEN OTHERS TALK ABOUT THIS PROBLEM AND IT IS A VERY BIG SAFETY CONCERN IN MY OPINION. IF THIS THING FAILED ON THE HIGHWAY AT A FASTER SPEED AND MY WIFE AND CHILD WERE IN THE CAR AND SHE HAD LIMITED STEERING CONTROL IT COULD HAVE BEEN DISASTROUS AND TRAGIC. I SEE ON CARCOMPLAINTS.COM I AM THE 165TH CASE OF THIS HAPPENING. I WANTED TO MAKE YOU AWARE OF THIS AND HOPEFULLY YOU CAN MAKE THE 3RD RECALL ON THIS VEHICLE HAPPEN IN THE NEAR FUTURE (HAD 2 ALREADY) PLEASE REACH OUT TO ME WITH ANY QUESTIONS.