NHTSA Complaint #11299161 — 2012 KIA SPORTAGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11299161 |
| Vehicle | 2012 KIA SPORTAGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 100,600 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KS |
Consumer Description
1/1/2020 I WAS DRIVING DOWN THE HIGHWAY IN THE MIDDLE OF NOWHERE KANSAS, HOURS FROM HOME. I HAD TO STOP FOR ABOUT 5 MINUTES BECAUSE OF A STRETCH OF HIGHWAY THAT WAS DOWN TO 1 LANE FOR CONSTRUCTION AND HAD A TEMPORARY STOPLIGHT (INSTEAD OF A PILOT CAR). WHEN IT WAS FINALLY MY TURN TO GO, MY CAR STARTED MAKING A LOUD KNOCKING SOUND, VIOLENTLY SHAKING, AND WOULDN'T ACCELERATE. THEN ALL THE WARNING LIGHTS AND CHECK ENGINE LIGHTS TURNED ON. I PULLED OVER AND CALLED ROADSIDE ASSISTANCE WHICH TOWED ME TO THE NEAREST MECHANIC. THE MECHANIC SAID THE ENGINE WAS SHOT, THE RODS AND STUFF OROKEN, KNOCKING A HOLE IN THE ENGINE. I FINALLY GET IT TOWED BACK HOME 1/3/2020 (HOURS AWAY) AND DROPPED OFF AT THE DEALERSHIP. I FINALLY HEAR BACK FROM THE DEALERSHIP 1/13/2020 AND THEY CONFIRM I NEED A NEW ENGINE, BUT CLAIM THE CURRENT RECALL NOR THE MANUFACTURER'S WARRANTY WILL COVER THE REPAIRS (APPROXIMATELY 100,600 MILES, ONLY 600 MILES OVER WARRANTY). WHAT I'VE READ IN MY RESEARCH OF 3 RECALLS AND ABOUT THE CLASS ACTION LAWSUIT IS EXACTLY WHAT HAS HAPPENED TO MY CAR'S ENGINE (EXCEPT NO FIRES THANK GOODNESS). I'M LEFT WITH NO CAR AND NO IDEA WHAT TO DO.
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