NHTSA Complaint #11298843 — 2009 DODGE JOURNEY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11298843
Vehicle	2009 DODGE JOURNEY
Component	VISIBILITY/WIPER
Date of Incident	November 25, 2016
Date Filed	January 12, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

THE HEAT/DEFROST DOES NOT WORK AND I CAN'T SEE OUT THE FRONT WINDSHIELD IN WINTER. I TAKE IT BACK TO THE DEALER EVERY WINTER AND PAY FOR A NEW HEATER CORE AND FLUSHING, BUT I HAVE BEEN TOLD THAT THE PROBLEM IS MORE FUNDAMENTAL--THE RESIDUAL SAND FROM THE CASTING IS FORMING A "SLUDGE-LIKE" RESIDUE IN THE HEATER CORE AND RADIATOR. THE VEHICLE CANNOT BE SAFELY DRIVEN IN WINTER DUE TO VISIBILITY ISSUES CREATED BY THE LACK OF WORKING HEAT/DEFROST DUE TO THIS ISSUE.

Related Complaints for the 2009 DODGE JOURNEY

Other VISIBILITY/WIPER Complaints

#11479132 — August 13, 2022 — SYMPTOMS – Dangerous Malfunction Critical Component Failure – Wipers constantly on slow speed, even in driving rain. ...

#11451460 — February 10, 2022 — Me and my son were sitting in the car waiting for my wife and the car started dying lights started were flashing the ...

#11161237 — December 13, 2018 — DRIVERS SIDE HAS SEMI WARM AIR WHEN HEAT IS ON VENT, PASSENGER SIDE BLOWS COLD. THE DEFROSTER BLOWS FREEZING COLD AIR...

#11129126 — September 12, 2018 — TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE PASSENGER SIDE WINDOW WAS IN THE DOWN POSITION...

#11067136 — February 5, 2018 — HEAT BLOWS OUT OF DRIVER SIDE VENTS BUT BLOWS COLD OUT OF PASSENGER SIDE VENTS

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