NHTSA Complaint #11298590 — 2018 DODGE JOURNEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11298590
Vehicle	2018 DODGE JOURNEY
Component	STRUCTURE:BODY
Date of Incident	April 1, 2019
Date Filed	January 11, 2020
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

FROM DAY 1: CAR DOESN'T ACCELERATE PROPERLY; DOESN'T GO AS IT SHOULD WHEN ONE PULLS INTO TRAFFIC. VERY SCARY! THE 'EXTRA GEARS' ONLY MAKE THE MOTOR SOUND LIKE IT'S GOING TO EXPLODE, & DOESN'T MAKE CAR MOVE ANY FASTER/EASIER. I AM AN EXPERIENCED DRIVER WITH A PERFECT DRIVING RECORD; IT'S NOT THE DRIVER! SECOND ISSUE: THE HOOD KEEPS POPPING UP, AND I FEAR IT WILL EVENTUALLY FLY ALL THE WAY UP. THESE ISSUES ARE LIFE THREATENING. 3RD ISSUE: IT CERTAINLY DOESN'T GET THE GAS MILEAGE THAT IT SHOULD, GETTING 16-18. PLEASE HELP! AS A CANCER PATIENT, I DEPEND ON THIS CAR TO GET TO MANY DR VISITS. THANK YOU.

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