NHTSA Complaint #11298546 — 2016 SUBARU IMPREZA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11298546
Vehicle	2016 SUBARU IMPREZA
Component	UNKNOWN OR OTHER
Date of Incident	November 6, 2019
Date Filed	January 11, 2020
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AFTER STOPPING THE VEHICLE AND WHEN TRYING TO TAKE KEY OUT, KEY GETS STUCK IN THE KEY SLOT - CANNOT TAKE OUT. COMPLAINED TO DEALER AND DEALER IMMEDIATELY SAID IT IS IS A BRAKE SHIFT LOCK PROBLEM AND WILL COST $700 TO FIX - SO SUBARU KNOWS OF THE PROBLEM. CAR IS ONLY 24K MILES OLD. MANY PEOPLE ARE REPORTING IT ONLINE. DEALER SAYS IF I DO NOT FIX IT, YOU WILL GET STUCK OUTSIDE WITHOUT BEING ABLE TO TAKE KEY OUT AT A SUPER MARKET, FOR EXAMPLE

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