NHTSA Complaint #11298505 — 2008 TOYOTA CAMRY

ENGINE IS BURNING TO MUCH OIL, LAST THREE OIL CHANGES I HAVE BEEN COMPLAINING TO TOYOTA DEALER THAT CAR IS GETTING LOW ON OIL ON AVERAGE EVERY TWO WEEKS, I NEVER RECEIVED ANY LETTER FROM TOYOTA REGARDING OIL CONSUMPTION. ON LAST OIL CHANGE IN JUNE 2019 ENGINE LIGHT CAME ON AND I TOOK CAR BACK TO THE DEALER THEY DIAGNOSED EXHAUST MANIFOLD NEEDS TO BE REPLACED BUT NEVER DISCLOSED IT IS DUE TO THE TOO MUCH OIL CONSUMPTION. RECENTLY, CAR IS CONSUMING TOO MUCH OIL AND CAR IS JERKING WHEN GAS IS PUSHED. FINALLY, I SEARCHED ONLINE AND FOUND OUT THAT THERE IS AN OIL CONSUMPTION ISSUE WITH 2008 TOYOTA CAMRY. PLEASE WATCH THIS VIDEO ON YOUTUBE HTTPS://WWW.YOUTUBE.COM/WATCH?V=ZBQXCQA_PJK I EMAILED TOYOTA COMPANY ABOUT THIS ISSUE THEY NEVER REPLIED IN WRITING. THEY CALLED ME ON PHONE AND SAID SINCE THIS CAR IS OLDER THAN 10 YEARS AND HAS MORE THAN 150,000 MILES, SO THIS ISSUE IS NO MORE COVERED BY TOYOTA. THEY ALSO CLAIM THAT THEY MAILED ME A LETTER IN 2015 WHICH I NEVER RECEIVED., RECEIVED OTHER THREE LETTERS ABOUT OTHER RECALLS FROM TOYOTA AND THESE LETTERS ARE ONLINE IN MY CAR PROFILE, NOT THE ONE ABOUT OIL CONSUMPTION. I ALWAYS TOOK MY CARE TO TOYOTA DEALER FOR OIL CHANGE. I HAVE BEEN TELLING THEM THAT EITHER YOU ALL ARE NOT PUTTING ENOUGH OIL, OR IT IS BURNING TOO MUCH OIL, BUT THEY NEVER DISCLOSED OIL CONSUMPTION ISSUE WITH MY CAR MODEL. I REQUEST NTSHA TO PLEASE INVESTIGATE WHY 1.TOYOTA NEVER SEND ME A LETTER VIA MAIL REGARDING THIS OIL CONSUMPTION? 2.WHY THIS LETTER IS NOT SHOWING IN THE CAR PROFILE ONLINE BUT ALL OTHERS ARE. 3.WHY DEALER NEVER DISCLOSED ME REGARDING THIS ISSUE, EVEN CAR IS CONSUMING TOO MUCH OIL? TOYOTA IS A BIG COMPANY AND SHOULD NOT GET BY FROM THEIR RESPONSIBILITY OF CUSTOMER SERVICE THAT EASILY ESPECIALLY WHEN THEY ADMITTED THERE IS A DEFECT WITH THESE CARS. I REQUEST NTSHA PLEASE HAVE TOYOTA COMPANY FIX MY CAR. THANKS FOR YOUR HELP!