NHTSA Complaint #11298468 — 2011 SUBARU OUTBACK

MY 2011 SUBARU OUTBACK STARTED TO STALL OUT WHEN COMING TO A SLOW STOP. IT WOULD INTERMITTENTLY FEEL LIKE IT WAS GOING TO DIE WHEN SLOWING DOWN AND WAITING IN THE MIDDLE OF INTERSECTIONS WHICH WAS VERY TERRIFYING ESPECIALLY IN HEAVY, ON-COMING TRAFFIC. SOMETIMES IT WOULD COMPLETELY STALL AND THE ENGINE WOULD STOP WHICH I WOULD THEN HAVE TO QUICKLY RESTART. IT WAS TAKEN TO A SUBARU DEALER FOR ASSESSMENT AND IT WAS DETERMINED THE TORQUE CONVERTER WAS FAILING. AFTER GOOGLING THIS ISSUE, I FOUND OUT THAT IS SUCH A COMMON PROBLEM THAT SUBARU HAS ADMITTED TO IT AND OFFERED AN EXTENDED WARRANTY (UP TO 100,000 MILES) ON SOME 1.5 MILLION OF THEIR CARS. WELL, MY CAR WAS JUST OVER THE 100K MILE MARK SO I WAS TOLD I WAS OUT OF LUCK. OF COURSE THIS IS A $4,000+ REPAIR DONE AT THE DEALER. AND IF THE TORQUE CONVERTER CAUSED DAMAGE TO THE CVT TRANSMISSION THEN YOU HAVE TO HAVE THE ENTIRE CVT REPLACED AT A COST OF $8,000! THE DRAIN THE TRANSMISSION TO SEE IF ANY METAL FLAKES ARE IN THE FLUID. IF THERE ARE THEN YOU'LL NEED TO GET A NEW CVT TRANSMISSION. WE WILL NEVER BUY ANOTHER SUBARU AGAIN AFTER ALL THEIR ISSUES AND SIGNIFICANT RECALLS. THIS IS CLEARLY A SAFETY ISSUE AND I DON'T UNDERSTAND WHY IT'S NOT A SERIOUS RECALL!