NHTSA Complaint #11298456 — 2018 GMC ACADIA

TL* THE CONTACT OWNS A 2018 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN THE VEHICLE OFF WITH THE START/OFF BUTTON, THE VEHICLE CONTACT WAS ALERTED IN THE MESSAGE CENTER OF THE VEHICLE TO PLACE THE VEHICLE IN THE PARK. THE CONTACT STATED THE GEAR SHIFT LEVER WAS ALREADY IN THE PARK POSITION WHEN THE MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO HERTRICH BUICK GMC LOCATED AT 26953 SUSSEX HWY, SEAFORD, DE 19973, 302-629-9144 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. THE VIN WAS NOT AVAILABLE.