NHTSA Complaint #11298420 — 2015 INFINITI QX60
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11298420 |
| Vehicle | 2015 INFINITI QX60 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I HAVE NOTICED MY CAR STUTTER A BIT WHEN I ACCELERATE AT A LOW SPEED. IT HAPPENED INFREQUENTLY BUT AS TIME HAS GONE ON IT HAS GOTTEN MUCH WORSE. WHEN I BROUGHT TO DEALERSHIP THEY CHARGED ME $100 TO PUT IT ON THE COMPUTER TO REPROGRAM IT, OF WHICH I THOUGHT WAS ODD. IT WAS TOLD TO ME IN ORDER TO GET AN ACCURATE READING ON THIS MAKE AND YEAR THIS NEEDED TO BE DONE. AFTER DRIVING ANOTHER 1K MILES, IT WOULD REVEAL THE PROBLEM OF WHICH IS A VALVE SYSTEM ISSUE IN THE ENGINE THAT CAN LEAD TO A FAULTY TRANSMISSION. THIS IS A KNOWN PROBLEM FROM THE RESEARCH I'VE DONE. IT IS KNOWN THAT THE 2013, 2014 AND SOME 2015(IF MANUFACTURED IN 2014) INFINITI'S HAVE THIS ISSUE!! THE DEALERSHIP NOW RECOMMENDS ME FIXING THE WHOLE VALVE SYSTEM. THEY WILL GIVE ME A DISCOUNT BUT THAT THIS IS ON ME AS THE CONSUMER. THIS IS NOT A WEAR AND TEAR ISSUE, IT IS A KNOWN DEFECT THAT THIS MODEL/YEAR HAS AND IM VERY DISAPPOINTED THAT I HAVE TO PAY TO FIX SOMETHING THAT HAS BEEN AN EXISTING ISSUE WITH THIS CAR AND I'M NOT GUARANTEED THAT IT WILL CORRECT THE PROBLEM EVEN IF I DO FIX IT. AS A HUGE COMPANY AS INFINITI I WOULD THINK THEY WOULD STAND BEHIND THEIR CARS ESPECIALLY WHEN THE VALUE SYSTEM IS IMPERATIVE TO MAKE THE CAR WORK PROPERLY AND COULD LEAD TO TRANSMISSION FAILURE IN THE FUTURE!
Related Complaints for the 2015 INFINITI QX60
Other ENGINE Complaints
#11714798
Shortly after purchasing this used vehicle from CarMax, the vehicle began experiencing serious mechanical failures in...
#11671509
The fuel sensors on the car is not recognizing I have gas in my car, the battery and engine like come on while drivin...
#11608223
transmission slip and jerk and it's hard to accelerate
#11516685
I took my 2015 qx60 into the infiniti dealership on 4/3/2023 because it was misfiring, was told that there was a cool...
#11512763
When tempature is hot outside or if I sit in idle for a while in traffic, car starts skipping, stalling and shuts off...
Recent Complaints for the 2015 INFINITI QX60
#11714798
FUEL/PROPULSION SYSTEM
Shortly after purchasing this used vehicle from CarMax, the vehicle began experiencing serious mechanical failures in...
#11714798
POWER TRAIN
Shortly after purchasing this used vehicle from CarMax, the vehicle began experiencing serious mechanical failures in...
#11705069
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2015 Infinity QX60. The contact discovered a mileage discrepancy after the pu...
#11696844
AIR BAGS
Because I bought the car used in June of this year, around July, the driver's and passenger's side airbag warning lig...