NHTSA Complaint #11298261 — 2009 NISSAN MAXIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11298261
Vehicle	2009 NISSAN MAXIMA
Component	ENGINE
Date of Incident	January 5, 2020
Date Filed	January 9, 2020
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE I WAS DRIVING ON THE HIGHWAY I STOPPED TO GET GAS AT A REST STOP AND MY CAR WOULD NOT START THEREAFTER. AFTER MUCH RESEARCH THIS VEHICLE HAS A CAMPAIGN FOR THE ELECTRONIC STEERING LOCK THROUGH NISSAN . I CONTACTED NISSAN AND WAS TOLD DUE TO THE AGE AND MILEAGE OF THE VEHICLE THEY WOULD NOT BE ABLE TO REIMBURSE ! DUE TO MALFUNCTION MY CAR SHOULD HAVE THE APPROPRIATE STEERING BOX IDENTIFIED IN THEIR CAMPAIGN. THE DEALERSHIP AND NISSAN CORPORATION REFUSED TO ABIDE BY THEIR OWN CAMPAIGN AND DENIED ANY REIMBURSEMENT FOR REPAIRS.

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