NHTSA Complaint #11298257 — 2014 HONDA PILOT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11298257
Vehicle	2014 HONDA PILOT
Component	STRUCTURE:BODY
Date of Incident	December 14, 2019
Date Filed	January 9, 2020
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

PAINT STARTED PEELING OFF OF HOOD AND BUBBLING ON ROOF. HONDA CERTIFIED COLLISION EXPERT SAY MANUFACTURE DEFECT. HONDA WILL NOT TAKE RESPONSIBILITY FOR THE HOOD. THEY WILL COVER THE COST TO REPLACE PAINTING ROOF BUT REFUSE TO REPAINT HOOD. TERRIBLE CUSTOMER SERVICE WHEN YOU CALL CORPORATE. TOLD ME TO WAIT UNTIL ENOUGH COMPLAINTS COME IN AND THEN THEY MAY CONSIDER IT.

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