NHTSA Complaint #11298156 — 2005 SATURN ION

TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL WOULD MOVE UNCONTROLLABLE. THE VEHICLE WAS TOWED TO THE DEALER (GLENN H. WRIGHT, BS 1517 W GARVEY AVE N, WEST COVINA, CA 91706 (626) 962-6061) BY ROADSIDE ASSISTANCE AND LEFT AT THE DEALER FOR 6 DAYS. THERE WAS NO DIAGNOSTIC TESTING PERFORMED AND THE VEHICLE WAS NOT REPAIRED. HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS TAKEN THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.