NHTSA Complaint #11298038 — 2015 CADILLAC SRX

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11298038
Vehicle	2015 CADILLAC SRX
Component	VISIBILITY/WIPER
Date of Incident	January 8, 2020
Date Filed	January 8, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TODAY, I PAID $1789.01 AT RON CARTER CADILLAC DEALERSHIP, FRIENDSWOOD, TX, TO REPLACE TWO HEADLAMPS ON MY 2015 CADILLAC SRX. SEVERAL MONTHS AGO, I NOTIFIED THE DEALERSHIP THAT LIGHTS WERE SO DIM ON CAR THAT I COULD BARELY SEE AT NIGHT. IT PAINED ME TO PAY FOR THIS, ESPECIALLY WHEN I FOUND OUT IT HAS BEEN AN ONGONG PROBLEM AND NO RECALL HAS BEEN ISSUED. I EXPECTED BETTER QUALITY FROM CADILLAC.

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