NHTSA Complaint #11574124 — 2015 CADILLAC SRX

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11574124
Vehicle	2015 CADILLAC SRX
Component	VISIBILITY/WIPER
Date of Incident	January 1, 2024
Date Filed	February 26, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

There is a known safety issue with the factory headlights as they are far too deem at night. Unsafe to drive. I had to pay money out of my pocket to replace the headlights as Cadillac no longer replaces them. There should be a permanent recall and coverage for this. Please investigate this issue as this should not be something an owner should have to pay when it clearly is an issue with the manufacturer.

Related Complaints for the 2015 CADILLAC SRX

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#11578916 — March 22, 2024 — The headlights are ineffective. It is like driving without headlights at night. Had bulbs replaced but did not impr...

#11560039 — December 14, 2023 — The headlamps were replaced in 2020 (vehicle recall), and I was reimbursed for the replacement. The headlamps are now...

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Recent Complaints for the 2015 CADILLAC SRX

#11716161 — EXTERIOR LIGHTING:HEADLIGHTS — February 6, 2026 — The contact owns a 2015 Cadillac SRX. The contact stated that while driving at night, the headlights were extremely d...

#11707076 — STRUCTURE:BODY — December 26, 2025 — The trunk which operates by key fob only is no longer remaining open as it should. Instead the trunk will immediately...

#11702642 — EXTERIOR LIGHTING — December 3, 2025 — My headlights have deteriorated to the point that the vehicle can’t be driven at night. GM/Cadillac acknowledged this...

#11698933 — ELECTRICAL SYSTEM — November 12, 2025 — The contact owns a 2015 Cadillac SRX. The contact stated that the headlights were dull. The contact cleaned the lens,...

#11698933 — EXTERIOR LIGHTING — November 12, 2025 — The contact owns a 2015 Cadillac SRX. The contact stated that the headlights were dull. The contact cleaned the lens,...