NHTSA Complaint #11298023 — 2014 CHEVROLET IMPALA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11298023 |
| Vehicle | 2014 CHEVROLET IMPALA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 48,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
THE CHECK ENGINE LIGHT IN THE VEHICLE CAME ON AND THE VEHICLE BEGAN TO LOSE POWER AND THEN REGAIN POWER WHILE ACCELERATING AND ALSO WHILE STILL IN MOTION EVEN WHILE NOT CURRENTLY ACCELERATING. THE PROBLEM WAS DIAGNOSED BY THE CHEVY DEALERSHIP AND IT WAS DETERMINED THAT A ROCKER ARM NEEDED TO BE REPLACED. THE PART (#12633613) IS NOT AVAILABLE AND THERE IS NO ESTIMATED TIME PER GM WHEN IT WILL BE AVAILABLE AGAIN. MY VEHICLE HAS NOT BEEN SAFE TO DRIVE AND SITTING AT THE DEALERSHIP SINCE OCTOBER 15TH 2019, IT IS CURRENTLY JANUARY 8TH 2020. THIS PART IS AN ISSUE FOR ALL 2014 AND 2015 IMPALA AND MALIBU VEHICLES WITH THE ENGINE TYPE IN THE 2014 IMPALA LS. THE DEALERSHIP HAS REFERRED TO THE GM PART AS BEING DEFECTIVE YET GM HAS NOT ISSUED A RECALL. GM REFUSES TO PROVIDE ANY INFORMATION REGARDING THE PART AND WILL NOT EVEN CONFIRM IF IT WILL EVER BE PRODUCED AGAIN. THIS ISSUE IS EFFECTING THOUSANDS OF VEHICLES AND GM'S FAILURE TO ADDRESS THIS ISSUE IS LEAVING THE OWNERS OF THE AFFECTED VEHICLES DRIVING UNSAFE VEHICLES. GM NEEDS TO ISSUE A RECALL OR MANUFACTURE MORE OF THE PART IF IT IS SIMPLY A PRODUCTION ISSUE (WHICH THEY WILL NOT CONFIRM OR DENY).
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