NHTSA Complaint #11297704 — 2017 CHRYSLER PACIFICA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11297704
Vehicle 2017 CHRYSLER PACIFICA
Component ENGINE
Date of Incident
Date Filed
Mileage 58,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

WE HAVE HAD TO REPLACE ALL SPARK PLUGS AND ALL IGNITION COILS AS BECAUSE THE VEHICLE JUST BREAKS DOWNS SUDDENLY CAUSE LIGHTS TO COME ON AND BE FLASHING WHILE SHAKING VERY VIOLENTLY AND NOT SHIFTING CORRECTLY. THIS IS USUALLY FOLLOWING THE ISSUES WE HAVE WITH THE TRANSMISSION STALLING AND HARD SHIFTING FORWARD MORE OFTEN THAN USUAL. IT IS UNDERIVABLE IN THIS CONDITION AND REQUIRES A TOW TO THE SHOP. WE ARE TOLD THIS IS NORMAL MAINTENANCE BUT STARTING AT 6,000 MILES HARDLY SEEMS NORMAL. SPARK PLUGS SHOULDN'T EVEN NEED REPLACED UNTIL AT LEAST 100,000 MILES LET ALONE ANY SORT OF COIL.

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