NHTSA Complaint #11297699 — 2015 RAM 1500

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE WAS USING AN EXCESSIVE AMOUNT OF COOLANT. WHILE, DRIVING 50-55 MPH, THE VEHICLE SLOWED DOWN, LOSS POWER, AND THE ENGINE COMPARTMENT CAUGHT FIRE. THERE WAS AN ABNORMAL ODOR OF SMOKE DETECTED. THE LOW PRESSURE, THROTTLE, AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE FIRE DEPARTMENT WAS ON THE SCENE AND EXTINGUISHED THE FIRE. .THE VEHICLE WAS PREVIOUSLY TAKEN TO WATSON BENZIE 1514 BENZIE HWY, BENZONIA, MI 49616 (231) 882-4417 WHERE THE EGR COOLER WAS ORDERED BUT ON BACK ORDER AND PRESSURE TESTING WAS PERFORMED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE MANUFACTURER WAS CONTACTED WHO PROVIDED CASE NUMBER 71753449. THE FAILURE MILEAGE WAS 95,000.