NHTSA Complaint #11297589 — 2019 FORD F-250 SD

TL* THE CONTACT OWNS A 2019 FORD F-250 SD. WHILE DRIVING APPROXIMATELY 50-70 MPH, ESPECIALLY OVER UNEVEN PAVEMENT, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT STATED THAT THIS WAS ALSO KNOWN AS THE DEATH WOBBLE. THE CONTACT TOOK THE VEHICLE TO EARNHARDT FORD (LOCATED AT 7300 W. ORCHID LN, CHANDLER, AZ 85226, 833-735-9304) WHERE IT WAS DETERMINED THAT THE STEERING AND SHOCK RESISTANCE SYSTEM NEEDED TO BE REPAIRED. THE DEALER INFORMED THE CONTACT THAT A PART CALLED THE SHIMMY SHOCK NEEDED TO BE REPLACED; HOWEVER, IT WOULD TAKE APPROXIMATELY 4-8 WEEKS BEFORE THEY COULD RETRIEVE THE PART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE VIN WAS UNKNOWN.