NHTSA Complaint #11297535 — 2016 DODGE DURANGO

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11297535
Vehicle 2016 DODGE DURANGO
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 16,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

THE LED RACE TRACK STYLE LIGHT BARS, WHICH ARE THE TAILLIGHTS FOR DODGE VEHICLES EQUIPPED WITH THEM, ARE DEFECTIVE IN DESIGN; SUCH THAT THEY ARE NOT SEALED PROPERLY TO PREVENT WATER INTRUSION. THE LED LIGHT BARS ALLOW WATER TO POOL IN THE BOTTOM OF THEM CAUSING THE LIGHTS TO GO OUT. NEEDLESS TO SAY, SINCE THIS IS THE TAILLIGHT SYSTEM FOR THE VEHICLE, IT POSES A GRAVE SAFETY RISK. ADDITIONALLY, DODGE DOES NOT CONSIDER 'SEALS' PART OF THEIR WARRANTY COVERAGE WHEN YOU TRY TO HAVE IT REPAIRED THROUGH THAT CHANNEL. I WOULD THINK DRIVING AROUND WITH DEFECTIVE WATER LEAKING AND SOON TO BE MALFUNCTIONING TAILLIGHTS WOULD BE A BIGGER SAFETY RISK IN THE EYES OF DODGE; HOWEVER, THEY SEEM TO THINK TELLING ME THEY CAN ORDER ME A NEW ONE FOR $1,200 WHEN IT LEFT THE FACTORY DEFECTIVE IN DESIGN IS AN APPROPRIATE REMEDY.

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