NHTSA Complaint #11297535 — 2016 DODGE DURANGO
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11297535 |
| Vehicle | 2016 DODGE DURANGO |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | 16,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
THE LED RACE TRACK STYLE LIGHT BARS, WHICH ARE THE TAILLIGHTS FOR DODGE VEHICLES EQUIPPED WITH THEM, ARE DEFECTIVE IN DESIGN; SUCH THAT THEY ARE NOT SEALED PROPERLY TO PREVENT WATER INTRUSION. THE LED LIGHT BARS ALLOW WATER TO POOL IN THE BOTTOM OF THEM CAUSING THE LIGHTS TO GO OUT. NEEDLESS TO SAY, SINCE THIS IS THE TAILLIGHT SYSTEM FOR THE VEHICLE, IT POSES A GRAVE SAFETY RISK. ADDITIONALLY, DODGE DOES NOT CONSIDER 'SEALS' PART OF THEIR WARRANTY COVERAGE WHEN YOU TRY TO HAVE IT REPAIRED THROUGH THAT CHANNEL. I WOULD THINK DRIVING AROUND WITH DEFECTIVE WATER LEAKING AND SOON TO BE MALFUNCTIONING TAILLIGHTS WOULD BE A BIGGER SAFETY RISK IN THE EYES OF DODGE; HOWEVER, THEY SEEM TO THINK TELLING ME THEY CAN ORDER ME A NEW ONE FOR $1,200 WHEN IT LEFT THE FACTORY DEFECTIVE IN DESIGN IS AN APPROPRIATE REMEDY.
Related Complaints for the 2016 DODGE DURANGO
Other EXTERIOR LIGHTING Complaints
#11677230
The Rear License Plate Light bulb (right) was out and I went to have the bulb replaced. I was quoted over $1100 from...
#11641732
Rear racetrack led lighting is failing. One segment has gone dark. You can only replace the entire assembly for ove...
#11568020
The contact owns a 2016 Dodge Durango. The contact stated that upon visual inspection, the contact became aware that ...
#11550440
The lighting system allowed water to enter the lights, causing them to fail as they filled up (from bottom to top) to...
#11496498
Around Thanksgiving of this year (2022), I noticed that my taillight housing for the center LED Racetrack lighting on...
Recent Complaints for the 2016 DODGE DURANGO
#11697733
ELECTRICAL SYSTEM
We had an issue with an error message in the middle of driving that stopped the acceleration of the vehicle, this see...
#11692509
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Dodge Durango. The contact stated that while driving at an undisclosed speed, there was a str...
#11677230
ELECTRICAL SYSTEM
The Rear License Plate Light bulb (right) was out and I went to have the bulb replaced. I was quoted over $1100 from...
#11675495
POWER TRAIN
Driving in the left lane of an interstate highway at 75mph, in moderate traffic, in daylight hours, clear weather, wi...