NHTSA Complaint #11297379 — 2011 CHEVROLET CRUZE POWER TRAIN

Complaint Details

ODI Number	11297379
Vehicle	2011 CHEVROLET CRUZE
Component	POWER TRAIN
Date of Incident	March 15, 2019
Date Filed	January 6, 2020
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WHEN SLOWING TO A STOP FROM 2ND GEAR, THE CAR SHIFTS HARD AND JERKS BACK WHEN SHIFTING DOWN INTO FIRST GEAR. OFTEN TIMES, WHEN ACCELERATING FROM A STOP, THE CAR DOESN'T ACTUALLY GET POWER; THE RPMS JUMP TO ABOUT 6000 AND THE CAR DOESN'T MOVE. WHILE DRIVING, IT FEELS LIKE TENSION AGAINST THE GAS PEDAL WHILE THE CAR FEELS LIKE IT'S DRAGGING BACK AND BOGGING DOWN (THE RPMS DON'T INDICATE BOGGING, BUT THAT'S WHAT IT FEELS LIKE). WHEN IT FINALLY CATCHES A GEAR, IT JERKS BACKWARDS AND ALMOST FEELS LIKE IT'S GOING TO STALL OUT.

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