NHTSA Complaint #11297372 — 2017 CHEVROLET MALIBU

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11297372
Vehicle	2017 CHEVROLET MALIBU
Component	ENGINE
Date of Incident	November 21, 2019
Date Filed	January 6, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

VEHICLE ABRUPTLY SLOWED IN HEAVY TRAFFIC FOR NO APPARENT REASON. VEHICLE WAS DIAGNOSED AS HAVING A FAULTY ACCELERATOR PEDAL. PART WAS REPLACED AT OWNERS EXPENSE 14 MONTHS INTO THE LIFE OF THE CAR. 8 MONTHS LATER THE VEHICLE STARTED TO DO THE SAME THING FOR THE NEXT 5 MONTHS, SOMETIMES 3 TO 4 TIMES IN ONE DAY OR NOT AL ALL FOR SEVERAL WEEKS. CAR WAS AGAIN PRESENTED TO DEALER FOR DIAGNOSTIC AND IT SHOWED THAT THE SAME FAULT OCCURRED. THIS IS A SEVERE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY GENERAL MOTORS. FAULT CODES P2138 FOR ACCELERATOR PEDAL, C0242 AND U0401 FOR TRACTION CONTROL SYSTEM. NEITHER OF THESE FAULTS WERE ADDRESSED BY THE DEALER DURING THE REPAIR.

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