NHTSA Complaint #11297279 — 2015 VOLKSWAGEN CC

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11297279
Vehicle	2015 VOLKSWAGEN CC
Component	AIR BAGS
Date of Incident	January 4, 2020
Date Filed	January 5, 2020
Mileage	26,551 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY VEHICLE WAS STATIONARY AND TURNED OFF. I WENT TO GET IN THE CAR START IT AND LEAVE HOWEVER WHEN I TRIED TO START THE CAR IT IMMEDIATELY STARTED TO DING OVER AND OVER WITH THE A MESSAGE "ERROR: DRIVER AIRBAG". IT ALSO WOULD NOT LET THE CAR START. I HAD THE BATTERY TESTED ITS FINE AND THE STARTER ISN'T EVEN 6 MONTHS OLD NOR THE ALTERNATOR. ALL THE ELECTRONICS IN THE CAR TURN ON LIGHTS, RADIO, WINDOWS UP AND DOWN, ETC. IT SAYS TO START PUT MY FOOT ON THE BRAKE AS WELL WHICH I OBVIOUSLY DID AND IT STILL SAYS THE SAME ERROR MESSAGE. IT HAPPENED 2 TIMES 1ST ON 12/31/2019 BUT THEN STARTED OUT OF NOWHERE AND WORKED FINE FOR A FEW DAYS AND THEN HAPPENED AGAIN 1/04/20, HOWEVER THIS TIME THE PROBLEM PERSISTS.

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