NHTSA Complaint #11297248 — 2018 HYUNDAI ELANTRA

I PURCHASED A NEW HYUNDAI ELANTRA 2018 WITH THE ORIGINAL TIRES, HANKOOK VENTUS S1 NOBLE 2. THE TIRES ARE BALANCED, ROTATED, AND ALIGNED EVERY 5,000 MILES. I NOTICED THE SIDEWALLS HAVE SEVERE CRACKS ON ALL 4 TIRES. I FEEL THIS IS A HUGE DEFECT AND IN NO WAY NORMAL WEAR AND TEAR. I ALSO BELIEVE IT IS ALSO A HUGE SAFETY ISSUE. I TOOK THE CAR BACK TO THE HYUNDAI DEALERSHIP WHERE IT WAS PURCHASED AND WAS TOLD THEY COULDN'T DO ANYTHING AS THE TIRES ARE NOT UNDER WARRANTY. I ALSO CALLED THE HYUNDAI COMPLAINT DEPARTMENT AND WAS TOLD THE SAME THING. THEY TOLD ME THAT I NEEDED TO CONTACT THE TIRE MANUFACTURER, HANKOOK. I HAD DONE THAT TWICE BEFORE, AND WAS TOLD I NEEDED TO TAKE THE CAR TO AN AUTHORIZED HANKOOK DEALER. I THEN TOOK THE CAR TO A TIRE KINGDOM, AN AUTHORIZED HANKOOK DEALER, AS RECOMMENDED BY HANKOOK. THE SERVICE MANAGER LOOKED AT THE TIRES AND AGREED THAT THE CRACKED/SPLITTING SIDEWALLS WERE INDEED A DEFECT, CALLED HANKOOK HIMSELF, EXPLAINED WHAT HE SAW, AND WAS TOLD THERE WAS NOTHING HANKOOK COULD DO. THE CRACKED SIDEWALLS ARE INDEED A SAFETY ISSUE AND AN ACCIDENT WAITING TO HAPPEN. THIS IS AN ISSUE WHICH HAS OCCURRED BEFORE WITH THESE SAME HANKOOK TIRES (VENTUS S1 NOBLE 2) ON HYUNDAI VEHICLES, IN WHICH A RECALL WAS ISSUED AND TIRES (47,000) WERE REPLACED FREE OF CHARGE. THE RECALL WAS FOR TIRES PRODUCED BETWEEN MAY 2013 AND FEB. 2015. ALTHOUGH MY TIRES HAVE A DIFFERENT DOT, IT SEEMS THEY HAVE THE SAME PROBLEM OR WORSE. THIS ISSUE NEEDS TO BE INVESTIGATED AND THE PROBLEM NEEDS TO BE REMEDIED BEFORE PEOPLE GET HURT OR IN AN ACCIDENT DUE TO FAULTY TIRES.