NHTSA Complaint #11297198 — 2020 KIA SOUL SEATS

Complaint Details

ODI Number	11297198
Vehicle	2020 KIA SOUL
Component	SEATS
Date of Incident	December 22, 2019
Date Filed	January 5, 2020
Mileage	20 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PR

Consumer Description

I PURCHASED A 2020 KIA SOUL BARELY 3 WEEKS AGO. FIRST ISSUE IS THE FRONT LIGHTS. THEY ARE CONSTANTLY FOGGY AND WITH HUMIDITY. TOOK CAR TO THE DEALER AND WAS INITIALLY TOLD THAT IT WOULD CLEAR UP ONCE HIGH BEAMS ARE TURNED ON FOR 30 MINUTES WHICH IS UNREALISTIC AS YOU CAN'T HAVE YOUR HIGH BEAMS ON WHEN THERE ARE CARS IN FRONT OF YOU. WAS THEN TOLD THEY SUBMITTED A TICKET TO KIA AS THIS IS THE SECOND UNIT THEY HAD WITH SAME ISSUE. SECOND ISSUE IS THE FRONT SEAT HEADRESTS. THEY PUSH THE HEAD TO FAR FORWARD AND CAUSES CONSTANT HEADACHE AND NECKACHE. THIS CAN'T BE ADJUSTED.

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