NHTSA Complaint #11297048 — 2016 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11297048
Vehicle 2016 RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage 43,937 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

2 MAJOR ISSUES: A- SINCE VEHICLE GOT COMPUTER SYSTEM UPDATED FOR THE EMISSIONS LAWSUIT - VEHICLE HAS LOST 70% POWER AT TAKE OFF. MEANING, I CURRENTLY HAVE A VERY HIGH RISK OF GETTING T-BONED AT INTERSECTIONS BECAUSE THE VEHICLE DOESN'T TAKE OFF. I CURRENTLY HAVE A CLAIM OPEN WITH CHRYSLER BUT THEIR CASE MANAGER CLAIMS THAT PARTS TO FIX THE ISSUE IS CURRENTLY NOT AVAILABLE. THIS EMISSION UPDATE WAS DONE BACK IN JUNE 2019. B- VEHICLE STARTED TO OVERHEAT AND CREATE VERY HIGH COOLANT SMELL INSIDE THE CABIN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION DRIVEN AT APPROXIMATELY 45MPH, IF THE VEHICLE SITS IDLING YOU CAN'T TELL THE PROBLEM, ONLY WHEN DRIVEN. I HAD VEHICLE TOWED TO DEALERSHIP AND ADMITTED ON 10/31/2019. AFTER 63 DAYS AT THE DEALER AND SO MUCH BACK AND FORTH WITH CHRYSLER CASE MANAGERS AND SUPERVISORS "THIS PEOPLE IS EXTREMELY USELESS AND SHOULD NOT BE ASSIGNED TO HANDLE CASES SENSITIVE LIKE THIS ONE!" ON 01/03/2020 "63 DAYS AFTER CHECK IN DATE" THE TRUCK WAS RELEASE FROM THE DEALER WITH ABSOLUTELY NO REPAIRS MADE. THE VEHICLE THAT IS CURRENTLY OVERHEATING WITH VERY HIGH RISK OF GETTING CAUGHT ON FIRE HAS BEEN RELEASED TO ME SO I CAN TAKE MY KIDS TO SCHOOLS AND AND MY LIFE AND OTHER AT DANGER. THIS IS TERRIFYING! MAKES ME THINK THAT CHRYSLER WANTS TO DEAL WITH MUCH MORE COSTLY ISSUES WHEN THE WORST HAPPENS!

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