NHTSA Complaint #11297025 — 2008 MAZDA CX-9 SUSPENSION

Complaint Details

ODI Number	11297025
Vehicle	2008 MAZDA CX-9
Component	SUSPENSION
Date of Incident	December 31, 2019
Date Filed	January 3, 2020
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHEN I BROUGHT THE CAR WITHIN 30 DAYS THE AXLE BROKE THEY FIXED IT BUT I HAVEN'T HAD THE CAR FOR 4 MONTHS AND NOW THE TRANSFER CASE IS CRACKED THEY WANT ME TO PAY 800 DOLLARS TO FIX IT BUT I DID NOTHING WRONG HE HASN'T FIXED MY KEY AFTER HE SAID HE WILL HE STATED AFTER THE AXLE WAS FIXED THAT HE NEEDED TO ADD TRANSMISSION FLUID WHICH HE DID NOT EVER ADD AND NOW MY TRANSFER CASE IS BROKE I WAS DRIVING AND HEARD A LARGE BOOM I THOUGHT THE AXLE BROKE AGAIN AND THE 4WD LIGHT CAME ON SO I WAS ABLE TO DRIVE IT BACK AND NOW THEY TELLING ME IT'S MY FAULT THAT IT HAPPENED I DIDN'T DO ANYTHING BUT DRIVE THE CAR I BROUGHT THE CAR SEPTEMBER 5TH 2019 I HAD TO TAKE THE CAR BACK BECAUSE THE SEAT WOULDN'T WORK THE AXLE BROKE NOW THE OTHER ISSUE

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