NHTSA Complaint #11477183 — 2008 MAZDA CX-9 SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	11477183
Vehicle	2008 MAZDA CX-9
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	July 25, 2022
Date Filed	August 2, 2022
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2008 Mazda CX-9. The contact stated while driving approximately 30 MPH, he noticed that the brakes felt loose and the braking distance had become extended while attempting to stop the vehicle. The contact stated that he heard a hissing sound while depressing the brake pedal. The contact stated no warning light was illuminated. The contact stated that the brakes failed completely while attempting to stop for a traffic signal and the vehicle rolled into the intersection. The contact had taken the vehicle to a local dealer, where it was diagnosed that the brake booster was malfunctionin,g and needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 115,000.

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