NHTSA Complaint #11296914 — 2016 RAM 1500

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 50 MPH, WHEN HE SAW SMOKE EXITING THE HOOD. THE CONTACT STATED THE SERVICE ELECTRICAL SOON WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND A BYSTANDER EXTINGUISHED THE FIRE WITH WATER. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE VEHICLE WAS TOWED TO LOCAL DEALER BERLIN CITY FORD-LINCOLN LOCATED AT 485 MAIN ST, GORHAM, NH 03581, (603) 752-6644. THE VEHICLE HAD NOT BEEN REPLACED OR REPAIRED AS OF YET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 99,100. PARTS DISTRIBUTION DISCONNECT.