NHTSA Complaint #11296839 — 2016 CHEVROLET SILVERADO 1500 STRUCTURE:BODY

Complaint Details

ODI Number	11296839
Vehicle	2016 CHEVROLET SILVERADO 1500
Component	STRUCTURE:BODY
Date of Incident	December 24, 2019
Date Filed	January 3, 2020
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

RECENTLY ON 12/24/2019 MY TRUCK STARTED LEAKING ON THE ROOF INTERIOR ABOVE THE DRIVERS SEAT. IT HAPPENED AGAIN ON 1/1/2020 AND WAS MUCH WORSE FROM THE SIDE DRIVERS DOOR TO ACROSS THE ROOF TO THE MIDDLE COUNSEL AREA. THE TRUCK WAS TAKEN IN TO A MECHANIC AND A BODY SHOP WHERE IT WAS DETERMINED THAT IT WAS THE 'SHARK FIN' RADIO ANTENNA CAUSING THE LEAK. THE TRUCK HAS UNDER 35,XXX MILES AND JUST HIT ONLY 4 YEARS OLD IN AGE. I CONTACTED GM TO SEE IF THEY COULD HELP ME AS THE BODY SHOP EXPRESSED THERE HAS BEEN OTHER GM TRUCKS IN TOWN WITH THE SAME ISSUE THAT HAVE REPORTED THE EXACT SAME PROBLEM RECENTLY. I CALLED 3 DIFFERENT PEOPLE AT GM TO SEEK HELP WITH WARRANTY OR ANY COVERAGE TO HELP WITH THE PROBLEM BUT THEY ALL EXPRESSED THERE WAS NO HELP.

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