NHTSA Complaint #11296766 — 2017 HONDA CR-V

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11296766
Vehicle	2017 HONDA CR-V
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	May 10, 2017
Date Filed	January 2, 2020
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

MULTIPLE TIMES WHILE DRIVING WARNING INDICATORS ON THE INSTRUMENT PANEL BEGIN TO FLASH (ROAD DEPARTURE MITIGATION SYSTEM, LANE KEEP ASSIST SYSTEM, ADAPTIVE CRUISE CONTROL, COLLISION MITIGATION BRAKING SYSTEM AND BRAKE SYSTEM LIGHT). WHEN THIS HAPPENS, THESE SYSTEMS NO LONGER FUNCTION. THIS HAS HAPPENED AT HIGH AND LOW SPEED WITH ADAPTIVE CRUISE CONTROL ON AND OFF, ON HIGHWAYS AND FREEWAYS. EACH TIME, I FIND A PLACE TO STOP, TURN THE VEHICLE OFF, AND BACK ON AGAIN AND THE SYSTEMS ARE FINE. THIS HAS HAPPENED 5 TIMES, THE FIRST BEING WITHIN 2 MONTHS OF PURCHASING THE VEHICLE NEW AND THE LAST BEING YESTERDAY (2 1/2 YEARS AFTER PURCHASING THE VEHICLE) I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, BUT THEY SAY THEY CANNOT REPLICATE THE ISSUE AND FIND NO ERROR CODES SO NOTHING CAN BE DONE. DOCUMENTATION HAS BEEN GIVEN TO THE DEALER ON EACH VISIT. THIS DEFINITELY SEEMS TO BE A SAFETY ISSUE TO ME. I HAVE HAD MULTIPLE OTHER ELECTRONIC ISSUES AS WELL WHICH I WILL ADDRESS IN ANOTHER COMPLAINT.

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