NHTSA Complaint #11296751 — 2018 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11296751
Vehicle	2018 TOYOTA PRIUS
Component	ELECTRICAL SYSTEM
Date of Incident	January 2, 2020
Date Filed	January 2, 2020
Mileage	19,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ERROR CODES P0113 AND P0102 AND WARNING MESSAGES FOR CHECK ENGINE AND ICS MALFUNCTION* LAPPEARED WHEN STARTING THE GARAGED VEHICLE IN APPROXIMATELY 55F ROOM TEMPERATURE. TOYOTA OF ESCONDIDO AND TOYOTA'S CUSTOMER CARE TELEPHONE CENTER EXPLAINED THAT THEY WILL NOT INSPECT (ALTHOUGH UNDER THE 3-YEAR/36,000 MILES WARRANTY) WITHOUT A SERVICE FEE. ONLINE, REPORTS THAT A FAILING 12V BATTERY MAY CAUSE MULTIPLE CODES TO BE TRIGGERED WERE ALSO MET WITH A REQUEST FOR A $110 DIAGNOSTIC FEE. THE BATTERY IS ALSO UNDER THE 3-YEAR/36,000 MILE WARRANTY. ERROR CODES AND MESSAGES IMPLICATE FUEL EFFICIENCY, POLLUTION AND SAFETY ISSUES. *ICS IS THEIR COLLISION SENSOR SYSTEM.

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