NHTSA Complaint #11296701 — 2016 MITSUBISHI OUTLANDER POWER TRAIN

Complaint Details

ODI Number	11296701
Vehicle	2016 MITSUBISHI OUTLANDER
Component	POWER TRAIN
Date of Incident	December 18, 2019
Date Filed	January 2, 2020
Mileage	103,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

MY TRANSMISSION ON THIS VEHICLE HESITATES FOR 1 TO 2 SECONDS BEFORE ENGAGING IN EITHER DRIVE OR REVERSE, THEN ONCE IN GEAR THE VEHICLE DRIVES FINE. I TOOK IT TO WALKER MITSUBISHI, WHERE I BOUGHT IT FROM AND THEY STATED I NEEDED A NEW TRANSMISSION. I DROVE TO ANOTHER TRANSMISSION SHOP TO GET A SECOND OPINION AND WAS TOLD THE DEALERSHIP WAS NOT TELLING THE TRUTH ABOUT WHAT WAS CAUSING MY TRANSMISSION TO ENGAGE SLOW. ALSO, THE TRANSMISSION SHOP SERVICE TECH STATED THAT CVT TRANSMISSION ARE CONSTANTLY HAVE THE SAME PROBLEM. THE DEALERSHIP TOLD ME THAT THERE WERE NO RECALLS ON MY VEHICLE. I WENT ON AUTOZONE'S AND NHTSA WEBSITES AND FOUND RECALLS REGARDING THE PROBLEM.

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