NHTSA Complaint #11296699 — 2012 FORD FOCUS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11296699 |
| Vehicle | 2012 FORD FOCUS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 111,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
IT IS MY UNDERSTANDING THAT FORD WILLINGLY AND KNOWINGLY SOLD CARS WITH FAULTY TRANSMISSIONS. AFTER MULTIPLE COMPLAINTS AND A CLASS ACTION , FORD EXTENDED THE WARRANTIES UNDER 14M01 (7YEARS/100,000 MILES) AND 14M02(10 YEARS/ 150,000) MILES . MY CAR , ALONG WITH MULTIPLE OTHER COMPLAINTS THAT CAN BE FOUND ONLINE,IS EXPERIENCING SAME SHUDDERING ISSUES AT LOW SPEEDS THAT ARE COVERED UNDER THE 14M01 EXTENDED WARRANTY. HOWEVER, MY CAR IS AT 110,000 MILES AND PER FORD AND DEALER ARE NOT COVERED. THE ISSUES ARE CLEARLY RELATED TO A DESIGN FLAW FROM FORD, AND NOT AS A RESULT OF A VEHICLE MILAGE/AGE. I AM REQUESTING THAT FORD EXTEND THE WARRANTY TO SAME AS 14M02 AS IT IS CLEARLY A DESIGN FLAW FROM THE FACTORY. THE SHAFT SEAL LEAKS FLUID IN THE CLUTCH, AND FORD HAS ADMITTED THIS FLAW , AND IT DOESN'T MATTER OF THIS HAPPENED UNDER 100,000 MILES OR OVER 100,000 MILES, THE ISSUE LIES WITH THE DESIGN.
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