NHTSA Complaint #11296688 — 2011 MAZDA CX-9

TL* THE CONTACT OWNS A 2011 MAZDA CX9. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 13 MPH AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL WAS HARDER THAN USUAL TO DEPRESS. AS A RESULT, THE DRIVER REAR ENDED THE VEHICLE IN FRONT CAUSING A FIVE VEHICLE COLLISION AT A TRAFFIC LIGHT. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE WERE PRESENT AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE THE INSURANCE COMPANY WAS SCHEDULED TO HAVE AN INSPECTOR INSPECT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE14005 (SERVICE BRAKES, HYDRAULIC). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.