NHTSA Complaint #11296673 — 2015 RAM PROMASTER 2500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11296673
Vehicle	2015 RAM PROMASTER 2500
Component	POWER TRAIN
Date of Incident	September 29, 2019
Date Filed	January 2, 2020
Mileage	86,423 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TL* THE CONTACT OWNS A 2015 RAM PROMASTER 2500. UPON STARTING THE VEHICLE, IT MADE AN ABNORMAL NOISE AND FAILED TO START. THE VEHICLE WAS TOWED TO CARSON DODGE CHRYSLER JEEP RAM (3059 S CARSON ST, CARSON CITY, NV 89701) AND WAS REPAIRED. AFTERWARDS, THE DEALER TEST DROVE THE VEHICLE AND DISCOVERED ANOTHER UNKNOWN DEFECT. AFTER THE PART FOR THE DEFECT ARRIVED AND THE VEHICLE WAS TEST DRIVEN AGAIN, ANOTHER UNKNOWN PART FAILED ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 86,423.

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