NHTSA Complaint #11245363 — 2015 RAM PROMASTER 2500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11245363 |
| Vehicle | 2015 RAM PROMASTER 2500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 72,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
2015 RAM PROMASTER DIESEL 2500 WITH 72000 MILES. VEHICLE WAS IN EXCELLENT CONDITION, WELL MAINTAINED, WITH OIL CHANGES PER FACTORY RECOMMENDATIONS. WHILE DRIVING AT HIGHWAY SPEEDS OF 70 -75 MPH, WITHOUT WARNING THERE WAS A SUDDEN AND HARD THUD IN THE ENGINE COMPARTMENT AND THE VEHICLE BEGAN SLOWING VERY RAPIDLY, AS IF BRAKES WERE BEING APPLIED. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD. AS THE VEHICLE SLOWED AND CAME TO A STOP, THERE WAS SIGNIFICANT SMOKE AND STEAM RISING FROM THE ENGINE COMPARTMENT. I WAS CONCERNED THAT THE VEHICLE WAS ON FIRE, BUT IT WAS NOT. IT SMELLED OF BURNT RADIATOR FLUID AND BURNT CLUTCH PLATES. THE VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP AND THE TOW OPERATOR HAD DIFFICULTY LOADING AND UNLOADING THE VEHICLE SINCE THE ENGINE AND TRANSMISSION WERE COMPLETELY LOCKED UP AND THE DRIVETRAIN WHEELS WOULD NOT TURN. THE VEHICLE IS CURRENTLY BEING REPAIRED UNDER 100,000 MILE POWERTRAIN WARRANTEE. LUCKILY NO WAS WAS INJURED AND THERE WAS NO OTHER DAMAGES EXCEPT TO THE POWERTRAIN.
Related Complaints for the 2015 RAM PROMASTER 2500
Other ENGINE Complaints
#11408149
IN 2018 WE HAD A MAJOR RADIATOR PROBLEM, FAN, FLUID, HOSES ALL BLEW ALL OVER A CUSTOMERS DRIVEWAY. THIS WAS THE FINAL...
#11406092
PURCHASED A NEW 2015 PROMASTER 2500 IN 2015 AND EXPERIENCE ENGINE PROBLEMS AFTER 2 YEARS. IN 2020 FUEL INJECTION AND...
#11299466
TL* THE CONTACT OWNS A 2015 RAM PROMASTER 2500. THE CONTACT STATED THAT WHEN THE VEHICLE TURNED OFF, THE ENGINE COOLI...
#11291540
BUYER BEWARE I NEVER BEEN TREATED SO BADLY, THIS DEALERSHIP IS THE WORST WHEN I WENT TO PICK UP ONE OF MY VANS THER...
#11277036
THE ENGINE NEEDS TO GET REPLACED. IT BLEW THE GASKETS. HEADLIGHTS STOPPED WORKING. I TOOK IT TO THE DEALER AND WAS TO...
Recent Complaints for the 2015 RAM PROMASTER 2500
#11547146
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ram Promaster 2500. The contact stated that while his client was driving at an undisclosed sp...
#11547146
EQUIPMENT
The contact owns a 2015 Ram Promaster 2500. The contact stated that while his client was driving at an undisclosed sp...
#11463867
ELECTRICAL SYSTEM
The contact owns a 2015 Ram 2500. The contact stated while driving approximately 35-40 MPH, the accelerator pedal was...
#11463867
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2015 Ram 2500. The contact stated while driving approximately 35-40 MPH, the accelerator pedal was...
#11406750
POWER TRAIN
SAW ONLINE SHOWS THERE A RECALL ON THE TRANSMISSION ON MODEL 2014-2015. MY VAN HAS THE SAME ISSUE ON THE TRANSMISSION...