NHTSA Complaint #11292547 — 2018 MAZDA CX-5 VISIBILITY/WIPER

Complaint Details

ODI Number	11292547
Vehicle	2018 MAZDA CX-5
Component	VISIBILITY/WIPER
Date of Incident	November 21, 2018
Date Filed	January 2, 2020
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

WINDOWS KEEP FREEZING SHUT. NEVER HAVE OWNED A VEHICLE THAT HAS HAD THIS ISSUE. THIS IS NOT ONLY AN INCONVENIENCE TRYING TO SWIPE A RFID CARD TO GET INTO A SECURE PARKING FACILITY BUT A MAJOR SAFETY ISSUE SHOULD THERE BE AN EMERGENCY THAT REQUIRES THE WINDOW TO BE ROLLED DOWN (I.E. TO ESCAPE SINKING CAR, MAKE CONTACT WITH LEO, ETC). THE VEHICLE HAS BEEN BROUGHT TO THE DEALER AND THEY DIDN'T FIND ANYTHING WRONG. ITS BEEN HAPPENING SINCE THE VEHICLE WAS NEW.

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