NHTSA Complaint #11292175 β€” 2013 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11292175
Vehicle 2013 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

AS I WAS DRIVING I NOTICED MY CAR JERKING GOING IN TO FIRST GEAR. I FIGURED BECAUSE I WAS ON A HILL THAT WAS THE REASON. LATER THAT DAY AS I WAS TRYING TO RUN ERRAND AS I GOT IN THE HIGHWAY MY CAR WOULDN'T GO ABOVE 60 MPH AND WAS AT VERY HIGH RPMS TO MAINTAIN THIS SPEED AND WOULD NOT GO INTO 6TH GEAR. I PULLED OFF OF THE HIGHWAY AND STARTED TO MAKE MY HOME TO CALL THE DEALERSHIP. AS I MADE IT TO A RED LIGHT THE CAR JERKED AGAIN WHEN I STOPPED. AS I WENT TO ACCELERATE I MADE IT IN THE MIDDLE OF THE INTERSECTION WHEN MY CAR LOST ALL POWER AND WOULD ONLY REV AS IF IT WAS IN NUETRAL. AFTER TURNING IT OFF AND BACK ON IT RAN WELL ENOUGH FOR ME TO MAKE IT HOME AND I AM CURRENTLY AWAITING MY APPOINTMENT WITH THE DEALERSHIP. I'M AT 63K MILES AND PURCHASED THE VEHICLE 3 MONTHS AGO AND IT HAD ABOUT 50K MILES ON IT. I DRIVE A 2013 FORD ESCAPE ECOBOOST. THIS DEFECT IS VERY DANGEROUS AND I COULD HAVE BEEN SERIOUSLY INJURED BEING STUCK IN AN INTERSECTION LIKE THAT. THIS ISSUE NEEDS TO BE RESOLVED SEEING THAT I'M NOT THE ONLY ONE WHO HAS HAD THIS ISSUE SPEAKING WITH MECHANICS HERE AND THE DEALERSHIP WHO ALL HAVE A NUMBER OF THIS SAME VEHICLE WITH SIMILAR ISSUES.

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