NHTSA Complaint #11292021 — 2016 RAM 1500

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE CONTACT'S SON WAS DRIVING 20 MPH, THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND CHECKED THE OIL PRESSURE. AFTER RESTARTING THE IGNITION, THE WARNING INDICATOR TURNED OFF, SMOKE POURED OUT FROM THE VENTS, AND FLAMES WERE SEEN UNDER THE HOOD. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND WAS ABLE TO EXTINGUISH THE FIRE UNDER THE HOOD WITH WATER. THE FIRE AND POLICE DEPARTMENTS WERE CONTACTED, BUT DID NOT ARRIVE AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FOX NEGAUNEE CHRYSLER DODGE JEEP RAM (LOCATED AT 701 US-41, NEGAUNEE, MI 49866, (906) 475-9941) WHERE IT WAS DIAGNOSED THAT THE EGR COOLER, INTAKE MANIFOLD, RIGHT BANK FUEL, INTAKE HOSE, AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT. * (RECALL RELATED INCIDENT) TS