NHTSA Complaint #11291725 — 2011 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11291725
Vehicle	2011 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	December 13, 2019
Date Filed	December 28, 2019
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THE SUV GAVE ME A BLINKING ENGINE LIGHT. DECODING TO A MISFIRE PROBLEM. THE FIRST TIME I HAD THE CAR LOOKED AT THEY REPLACED THE COIL PACKS. ABOUT 10,000 MILES LATER I GOT THE SAME MISFIRE PROBLEM. SOME OF THE COIL PACKS WERE MELTED. I HAD THE SUV TOWED TO A GARAGE AND THEY SAID THE ENGINE CONTROL MODULE IS DEFECTIVE. THEY REPLACED THE CONTROL MODULE FOR $1500.00. YIKES. DEALER TOLD ME THAT FORD MOTOR COMPANY KNOWS THE ECM IS DEFECTIVE BUT WON'T RECALL SO I HAVE TO PAY FOR THEIR SCREW UP. WANT A REFUND FROM FORD.

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