NHTSA Complaint #11291542 — 2018 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11291542
Vehicle	2018 JEEP COMPASS
Component	ENGINE
Date of Incident	November 7, 2019
Date Filed	December 27, 2019
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THIS JEEP CANNOT GO 3,000 MILES BETWEEN OIL CHANGES. EVEN WHEN USING A FULLY SYNTHETIC OIL THAT HAS A LIFE SPAN OF 5,000 MILES, THE "LOW OIL PRESSURE" WARNING COMES ON. IF NOT SERVICED, THE VEHICLE STALLS (USUALLY WHILE TURNING THE STEERING WHEEL, USUALLY IN THE MIDDLE OF AN INTERSECTION!). UPON TOWING IT TO A SERVICE STATION, THEY STATE THAT THEY CAN'T FIX IT, ONLY THE DEALERSHIP CAN FIX IT. THE DEALERSHIP STATES THAT IT JUST NEEDS AN OIL CHANGE. SO, INSTEAD OF USING THE "MILEAGE TO NEXT OIL CHANGE" STICKER, I HAVE TO HAVE THE OIL LEVEL CHECKED TO ESTIMATE WHEN IT WILL STALL AGAIN. I DO NOT FEEL SAFE IN THIS CAR.

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