NHTSA Complaint #11291392 — 2020 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11291392
Vehicle	2020 HONDA PILOT
Component	ELECTRICAL SYSTEM
Date of Incident	November 16, 2019
Date Filed	December 26, 2019
Mileage	870 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

PLEASE NOTE: ALL OF THE PROBLEMS OCCURRED ON OUR 2019 PILOT WHICH WE TURNED IN AS A "LEMON". NOW WE HAVE SAME PROBLEMS WITH OUR 2020 PILOT. SCREEN BLACKS OUT SHOWING SPEEDOMETER SO WE HAVE NO IDEA HOW FAST WE ARE DRIVING. GAS GAUGE GOES BLACK SO WE DON'T KNOW HOW MUCH GAS WE HAVE. SCREEN GOES BLACK & VOICE CONTROLS STOP DURING NAVIGATION USE SO WE GET LOST. BACK-UP/PARKING SENSORS STOP WORKING. LOUD NOISE LIKE SAND STORM ON WINDSHIELD CAN BE OCCASIONAL OR NON-STOP. ENTIRE INFOTAINMENT SYSTEM STOPS WORKING. ALL OF THE ABOVE CAN BE WHILE CAR IS IN PARK OR WHILE DRIVING. PLS ADVISE IF I CAN SEND YOU PHOTOS FROM MY PHONE TO THE EMAIL ADDRESS OF AN INVESTIGATOR.

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