NHTSA Complaint #11291167 — 2018 RAM 2500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11291167
Vehicle	2018 RAM 2500
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 1, 2019
Date Filed	December 25, 2019
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE FUEL TAKE DOES NOT ALLOW PRESSURE TO RELEASE CAUSING A ENGINE LIGHT AND REFILLING PROBLEMS. I CAN GET ABOUT HALF A GALLON IN AT THE PUMPS AT A TIME. THIS PROBLEM OCCURRED RANDOMLY ABOUT 8 MONTHS AFTER PURCHASE OF THE NEW TRUCK. THE DEALER HAS HAD THE VEHICLE IN 4 TIMES NOW. 1. DIAGNOSTIC, COMPUTER AND ENGINE LIGHT RESET. 2. DIAGNOSTIC, ENGINE LIGHT AND REFILL PIPE REPLACEMENT. 3. DIAGNOSTIC, ENGINE LIGHT AND FULL TANK REPLACEMENT. 4. DIAGNOSTIC, ENGINE LIGHT AND NO SOLUTION. THE VEHICLE WAS TESTED AT DIFFERENT GAS STATION PUMPS ALL PRODUCING THE SAME RESULT. FAILURE TO FILL CONTINUOUSLY AND REPEAT ENGINE LIGHT.

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