NHTSA Complaint #11291024 — 2012 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT APPLIED THE PARKING BRAKE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JONES JUNCTION CHRYSLER DODGE JEEP RAM (1510 BEL AIR RD, BEL AIR , MD 21014, (410) 879-6400) WHERE A TEST DRIVE WAS COMPLETED. THE DEALER NOTICED FAILURE WITH THE BRAKE PEDAL, BUT A FAILURE CODE COULD NOT BE FOUND. THE TECHNICIAN INFORMED THE CONTACT TO BRING THE VEHICLE BACK WHEN THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO PURCHASING THE VEHICLE, IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE RECALL REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,738.