NHTSA Complaint #11290950 — 2016 FORD FOCUS

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY STALL AT VARIOUS TIMES; HOWEVER, THE FAILURE OCCURRED MOST OFTEN WHEN COMING TO A COMPLETE STOP AND ACCELERATING UPHILL. THE VEHICLE WOULD ALSO SHUDDER WHEN ATTEMPTING TO ACCELERATE. THE CONTACT CALLED AUTONATION FORD CORPUS CHRISTI (LOCATED AT 6250 SOUTH PADRE ISLAND DRIVE, CORPUS CHRISTI, TX 78412, 361-444-0125) AND WAS INFORMED THAT THE REPAIR FOR THE RECALL WAS UNAVAILABLE. THE DEALER ALSO CALIBRATED THE CPU ON THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,476. *BF*JB