NHTSA Complaint #11290780 — 2018 FORD F-350

ON 12/6/2019 WHILE TRAVELLING FROM FORT COLLINS, CO TO CHEYENNE, WY BETWEEN 70 AND 75 MPH, THE TRUCK AND STEERING WHEEL BEGAN SHAKING VIOLENTLY AFTER HITTING A BUMP IN THE ROAD. FORTUNATELY, I WAS IN THE RIGHT-HAND LAND AND WAS ABLE TO PULL TO THE SHOULDER AND SLOW DOWN. THE SHAKING CONTINUED UNTIL I REACHED ABOUT 30 MPH AND THEN IT QUIT. THE TRUCK HAD JUST UNDER 30000 MILES. THE NEXT DAY I WENT TO THE LOVELAND FORD DEALER SERVICE DEPARTMENT TO SCHEDULE REPAIRS FOR THE TRUCK. I WAS INFORMED THAT THE PROBLEM WAS PROBABLY A BAD STEERING DAMPER AND THAT IT NOT CURRENTLY AVAILABLE FROM FORD AND WON'T BE UNTIL THE 1ST QUARTER OF 2020. THEY HAD NO OTHER SUGGESTIONS EXCEPT TO MAKE SURE THE TIRES WERE IN GOOD SHAPE AND PROPERLY INFLATED.