NHTSA Complaint #11290630 — 2011 CHEVROLET MALIBU

SERVICE BRAKES issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11290630
Vehicle 2011 CHEVROLET MALIBU
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 96,000 miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State IN

Consumer Description

THE ABS, ESC, AND SERVICE TRACTION LIGHTS CAME ON WHILE I WAS ON THE INTERSTATE SUDDENLY MY CRUISE CONTROL STOPPED WORKING. I EXITED THE HIGHWAY AND AS MY CAR CAME TO A COMPLETE STOP IT STARTED ROLLING BACKWARDS AND THE BREAKS LOCKED UP SO I COULDNT STOP. IT ONLY STOPPED ROLLING AFTER PUTTING THE CAR IN PARK, HITTING THE EMERGENCY BREAK, AND QUICKLY GETTING THE KEY OUT BEFORE HITTING THE FAMILY BEHIND ME. I TRIED TO TURN ON MY HAZARDS AND THEY WOULDNT COME ON. I RESTARTED THE CAR, AND THE WHOLE DASH WAS FLICKERING. AFTER TRYING THIS 3 TIMES IT STARTED, BUT WHEN I TRIED TO ACCELERATE THE CAR WENT TO 7/8 RPM AND DID NOTHING. THEN IT STARTED TO ROLL BACKWARDS AGAIN BEFORE I COULD PUT IT IN PARK I WAS THRUSTED FORWARD INTO THE CENTER OF A ROUNDABOUT. AFTER THAT IT BEGAN TO DRIVE. I WAS LESS THAN 5 MINUTES FROM A FAMILY MEMBERS HOME SO I TRIED TO MAKE IT. I WAS ABLE TO GET THE CAR GOING 30 MPH FOR LESS THAN 5 MINUTES BEFORE THE SPEED IMMEDIATELY DROPPED TO ZERO, AND THE CAR BEGAN TO ROLL BACKWARDS AGAIN. MY FACE HIT THE STEERING WHEEL BECAUSE OF THE JOLT WHICH RESULTED IN FACIAL BRUISES. THE AIR BAGS DID NOT DEPLOY. WHEN THIS ISSUE HAPPENED ALL OF THE ELECTRIC IN THE CAR STARTED GOING CRAZY. I WAS ON A BACKROAD, AND LUCKILY A GOOD SAMARITAN STOPPED TO HELP ME. I CALLED MY UNCLE WHO IS A MECHANIC WHO TOWED ME BACK TO THE HOUSE. THIS ISNT THE FIRST TIME IVE HAD ISSUE WITH THESE WARNINGS COMING UP AND THEN I HAVE TO SUDDENLY START FIGHTING TO SURVIVE BEING TRAPPED IN A CAR TRYING TO KILL ME. SINCE THIS LAST INCIDENT I HAVE NOT TRIED TO DRIVE THE CAR. AFTER SEEING MULTIPLE MECHANICS THEY CONFIRMED THIS WAS A COMMON ISSUE IN THIS YEAR MAKE AND MODEL OF THE VEHICLE. NO ONE SEEMS TO KNOW WHAT HAS BEEN CAUSING THIS. THIS KIND OF ISSUE COULD KILL SOMEONE. IT NEEDS TO BE INVESTIGATED, AND GM NEEDS TO BE HELD RESPONSIBLE FOR SELLING UNRELIABLE, UNSAFE, DEATH TRAPS TO CONSUMERS.

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