NHTSA Complaint #11290388 — 2016 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11290388
Vehicle	2016 RAM 1500
Component	ENGINE
Date of Incident	December 1, 2019
Date Filed	December 20, 2019
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUREKA (LOCATED AT 4320 S BROADWAY ST, EUREKA, CA 95503, 707-382-3208) WHERE IT WAS DIAGNOSED THAT THE EGR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 71585937. THE CONTACT WAS INFORMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

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